A law firm seeking a streamlined approach to previously time-consuming paperwork and processing turned to MOST Programming for help.
Automating operational processes in the service industry can have significant rewards. Legal processes can be particularly complex and time-consuming, and streamlining those processes can reduce time and cut costs. The client hoped to transform extensive paperwork and a complicated regulatory filing process into a semi-automated process to improve efficiencies and enhance its customers’ online experience.
The MOST Programming team worked very closely with legal counsel to transform the previously tedious vetting and onboarding experience into a simple and accelerated process using advanced process automation and optimization.
Ultimately, both the internal and customer-facing experience was enhanced. The automation permitted a smoother and more productive interaction between legal counsel and clients, and a more empowering process for all parties. The application reduced overall document processing time by up to 40% and was accessible by mobile phone, tablet, or desktop computer.